FAQ

We provide comprehensive logistics solutions including freight forwarding, transportation, warehousing, customs clearance, and supply chain management. Our services cover land, sea, and air freight, tailored to meet the specific needs of each client.

You can request a quote by filling out the “Request a Quote” form on our website or by contacting us directly via email or phone. Please provide shipment details such as origin, destination, weight, dimensions, and type of goods.

To book a shipment, we’ll need:

• Shipper and consignee details
  
• Pickup and delivery addresses
  
• Type of cargo and packaging details
  
• Preferred mode of transport (air, sea, or land)
  
• Desired delivery date

We offer real-time shipment tracking. Once your shipment is confirmed, you will receive a tracking number or link that allows you to monitor your cargo’s status and location.

Yes, we handle both domestic and international shipments, partnering with global carriers and freight networks to ensure reliable and timely delivery worldwide.

Absolutely. Our experienced customs team manages all documentation, duties, and compliance procedures to ensure your shipments clear customs smoothly and efficiently.

We handle a wide range of cargo including general goods, industrial equipment, consumer products, chemicals (non-hazardous), and bulk shipments. Certain restricted or hazardous materials may require prior approval.

Yes. We recommend and provide optional cargo insurance coverage to protect your goods against loss or damage during transit.

Payment terms vary depending on the service type and agreement. Details will be provided in your quotation or invoice, and we accept various payment methods including bank transfer and online payment options.

You can reach our support team through:

Email: sales@proshippinglb.com
Phone: +961 3 226 659
Contact Form: Available on our Contact Us page

Our team is available to assist you with inquiries, shipment tracking, and service updates.

Delays can occur due to weather, customs clearance, or other external factors. We proactively update clients on any delay and work to minimize its impact on your delivery schedule.

Yes, we offer short-term and long-term warehousing solutions, including inventory management, packaging, and distribution support.

We maintain strict handling procedures, secure packaging, and partner with trusted carriers to ensure your goods are transported safely and efficiently.

Yes, you can modify or cancel a booking before shipment dispatch. Please contact our customer service team as soon as possible — cancellation terms may apply depending on the service stage.

Our main office is located at:
Address: Hadath, Highway Hazmieh
Hadath 2375 Center - Third Floor

We also operate through a network of domestic and international logistics partners to serve clients globally.